Support
We're here to help.
Contact us
Email [email protected] and a real person will get back to you, usually within one business day. Tell us the email or username on your account and, if it's about a card, the card's name, year and number.
You can also reach us from inside the app: Profile > Settings (gear icon) > Help & feedback.
Report a wrong price, photo or card
On any card, tap the ... menu and choose Report a problem. Reports go straight to our team.
SlabZen Pro
- Bought on iPhone: open the iPhone Settings app, tap your name, then Subscriptions, then SlabZen. You can cancel or change plans there. Apple handles refunds at reportaproblem.apple.com.
- Bought on slabzen.app: in SlabZen, go to Profile > Settings > Manage subscription.
- Already paid but don't see Pro? On the upgrade screen, tap Restore purchases, or email us.
- The yearly plan includes a 14-day free trial. We email you about 2 days before the trial ends, and you can cancel any time before then at no charge.
Delete your account
In SlabZen, go to Profile > Settings > Delete account. Your account and personal data are deleted as described in our Privacy Policy. Deleting your account doesn't cancel an App Store subscription, so cancel that first (see above).
Forgot your password?
On the log-in screen, tap Forgot password and we'll email you a reset link.