Terms of Service

Effective October 3, 2026

These terms are an agreement between you and Bad Manatee LLC ("SlabZen," "we," "us"). They cover your use of slabzen.app, our mobile apps and related services (together, "SlabZen"). By creating an account or using SlabZen, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use SlabZen.

1. Who can use SlabZen

You must be at least 13 years old. If you're under 18, or under the age of majority where you live, you may use SlabZen only with a parent's or guardian's permission, and they agree to these terms on your behalf.

2. Your account

• Give accurate information when you sign up, and keep your password to yourself. You're responsible for activity on your account.
• Tell us right away at [email protected] if you think someone else has access to it.
• One person, one account. Usernames that impersonate someone else or are offensive may be changed or removed.

3. Prices and information are estimates

SlabZen shows card identifications, prices, values, print runs and market data from our own catalog, our partners and our users. This information may be incomplete, delayed or wrong, and it is not financial, investment or appraisal advice. Card values can go up or down. Always do your own research before buying, selling or grading a card, and don't rely on SlabZen as the only basis for a decision.

4. Your content

• You own what you upload, including photos, notes and your profile. You give us permission to store it, process it and show it to you so we can run SlabZen for you.
• Contributed photos: when you submit a photo for public use and we accept it, you give us a worldwide, royalty-free, permanent license to use, copy, edit (for example, cropping and color correction), display and share that photo as part of the SlabZen catalog and our services, including after you close your account. We don't have to credit you. You can choose not to contribute any photo.
• Only upload content you have the right to share. Don't upload other people's photos without permission, or anything illegal, hateful, sexual, violent or misleading.
• Your profile: other people see your profile according to your privacy setting (see our Privacy Policy). If you make it public, you let anyone view your profile and the cards on it, and you give us permission to show them to anyone, including people without an account, until you make it private again or remove them.
• Feedback: if you send us ideas, suggestions or corrections, we may use them to improve SlabZen without owing you anything for them.
• We may review, reject or remove content that breaks these terms or that we believe is harmful.
• We don't tolerate objectionable content or abusive users. You can report a profile or photo, and block any account. We review reports within 24 hours and may remove content and close the accounts responsible.

5. ZenPoints

ZenPoints are rewards you earn for helping improve SlabZen, for example by contributing approved photos. They have no cash value, can't be bought, sold or transferred, and aren't your property. We may change how they're earned or redeemed, or end the program, and we may remove points earned through abuse or mistakes.

6. SlabZen Pro and other purchases

SlabZen is free to use, with limits: for example, a free account holds up to 25 cards and shows the last 90 days of sales and price history. The app shows the current limits. SlabZen Pro is a subscription that removes them.

• Price: $9.99 a month or $59.99 a year in the US. The price in your country and currency is shown before you buy.
• Free trial: the yearly plan can start with a 14-day free trial if you haven't subscribed before. Unless you cancel before the trial ends, the first year is charged automatically when it does. About 2 days before your trial ends, we'll email you (and send a push notification, if you've allowed them) with the date you'll be charged and how to cancel.
• Automatic renewal: Pro renews at the end of each month or year, at the price in effect then, until you cancel. To avoid being charged for the next period, cancel at least 24 hours before your renewal date.
• Cancelling: for a subscription bought in the iPhone app, cancel in your iPhone's Settings (tap your name, then Subscriptions). For one bought on slabzen.app, use Manage subscription in SlabZen, or the link in your receipt email. You keep Pro until the end of the period you've paid for. Deleting your SlabZen account doesn't cancel a subscription, so cancel it first.
• Refunds: refunds for purchases made through the App Store come only from Apple, under Apple's rules. For purchases on slabzen.app, email [email protected]. Except where the law requires otherwise, we don't refund partial months or years.
• If a renewal payment fails: you keep Pro for as long as Apple or our payment provider is still retrying the payment and giving you access, and SlabZen shows a notice asking you to update your payment method. If the payment still doesn't go through, Pro ends.
• If Pro ends: nothing in your account is deleted, and your cards' prices keep updating. If you have more cards than the free limit, the 25 cards you added most recently stay active and the rest are locked (if you remove an active card, the next most recently added card becomes active). You still see them in your collection and can sell, trade, give away, edit or delete them at any time, but their values, price history and charts aren't shown in your collection, and they don't count toward your collection's value. Watched cards and price alerts over the free limits are paused: they stay in your watchlist, but their prices aren't shown there and you won't get alerts for them. Subscribing again unlocks everything right away.
• Price changes: we'll tell you before a price change affects your subscription, and it applies from your next renewal. For App Store subscriptions, Apple may also ask you to agree to a higher price.

Payments are handled by Apple for purchases in the iPhone app, and by Stripe, through our subscription provider RevenueCat, for purchases on slabzen.app. For now, you can buy Pro on slabzen.app only in the United States. Everywhere else, Pro is available in the iPhone app. Purchases through the Apple App Store or Google Play are also subject to their terms. SlabZen may also sell cards directly; prices, shipping and return terms are shown before you pay. We may add or change paid features, with notice for any change that affects a subscription you already have.

7. Acceptable use

Don't:

• break the law, or use SlabZen to defraud or mislead anyone (for example, misrepresenting a card's grade, condition or authenticity);
• scrape, copy or resell SlabZen's catalog, prices or images, or use automated tools to access SlabZen without our written permission;
• try to break, overload or get around SlabZen's security or limits;
• access another person's account or data;
• submit spam, or content you know is inaccurate, to earn ZenPoints;
• harass, threaten, bully or impersonate anyone, or post someone else's personal information;
• use SlabZen to find where a collector lives, or to target anyone's cards or collection;
• create accounts to get around a block or a suspension.

8. Our content and trademarks

SlabZen's software, design, catalog and the name "SlabZen" belong to us or our licensors. We give you a personal, non-transferable, revocable right to use SlabZen for your own non-commercial purposes under these terms. Card images, team names, player names and logos belong to their respective owners. Their appearance on SlabZen identifies the card and doesn't mean those owners endorse us.

9. Links and affiliate programs

SlabZen links to other websites, such as eBay, that we don't control. Some links are affiliate links, and we may earn a commission if you buy something, at no extra cost to you. Your dealings with those sites are between you and them.

10. YouTube and TikTok

SlabZen uses YouTube API Services. If you use any SlabZen feature that relies on YouTube, you agree to be bound by the YouTube Terms of Service.

SlabZen also uses TikTok's developer services to publish content to its own TikTok account. If you use any SlabZen feature that relies on TikTok, you agree to be bound by the TikTok Terms of Service.

11. Ending your account

You can stop using SlabZen and ask us to delete your account at any time (see our Privacy Policy). We may suspend or close accounts that break these terms or put other users or SlabZen at risk. Where it's reasonable, we'll tell you why. Sections 3, 4 (contributed photos), 8, 11, 12 and 13 continue to apply after your account ends.

12. Disclaimers

SlabZen is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that SlabZen will be uninterrupted, error-free or that your data will never be lost. Please keep your own records of anything important.

13. Limitation of liability

To the fullest extent the law allows, SlabZen and Bad Manatee LLC won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or losses from buying, selling or grading decisions, arising from your use of SlabZen. Our total liability for any claim relating to SlabZen is limited to the greater of the amount you paid us in the 12 months before the claim, or $50. Some places don't allow these limits, so they may not all apply to you.

14. Disputes

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Miami-Dade County, Florida, and you and we consent to their jurisdiction. Before filing a claim, please contact us first. Most problems can be solved quickly that way.

15. Changes to these terms

We may update these terms as SlabZen changes. We'll update the date at the top, and for significant changes we'll tell you in the app or by email before they take effect. If you keep using SlabZen after a change takes effect, you accept the new terms.

16. Contact

Bad Manatee LLC
Email: [email protected]